FAQ
What materials do you use for your watches?
Our watches are made from high-quality stainless steel, durable mineral glass, and feature premium leather or silicone straps. We ensure both style and durability.
Do you offer a warranty on your watches?
Yes, we offer a two-year warranty on all our watches, covering manufacturing defects. If you encounter any issues, please contact our customer service for assistance.
How long will it take to receive my order?
All orders are processed within 24 hours.
Estimated Delivery Times:
- Europe: 4-8 business days (Free Shipping)
- United States & Canada: 4-6 business days (Free Shipping)
- Rest of the World: 5-10 business days (Free Shipping)
Can I return or exchange my watch?
Absolutely! If you're not satisfied with your purchase, you can return or exchange it within 30 days of receiving your order, as long as it is in its original condition and all packaging is intact.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link to follow your package’s journey to your door.
What payment methods do you accept?
We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards, PayPal, and Credit Cards.
Are my information secure?
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.